Returns & Exchanges
We stand behind our products. Learn about our return policy.
30-Day Satisfaction Guarantee
If you're not completely satisfied with your purchase, return it within 30 days for a full refund or exchange.
Eligible for Return
- ✓Unused items in original packaging
- ✓Items with manufacturing defects
- ✓Wrong item shipped
- ✓Damaged during shipping
Not Eligible for Return
- ✗Custom-built clubs that have been used
- ✗Items returned after 30 days
- ✗Items without original packaging
- ✗Damage caused by misuse or normal wear
How to Return
- 1Contact us at nbond@tortlab.com with your order number and reason for return.
- 2We'll email you a prepaid return shipping label within 24-48 hours.
- 3Pack the item securely in its original packaging and attach the return label.
- 4Drop off at any UPS or FedEx location.
- 5Refunds are processed within 5-7 business days after we receive the item.
Questions?
Contact our customer service team at nbond@tortlab.com or call 1-800-GOLF-FIT.
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